(Adapted from the Crisis Management Handbook: A Guide for Overseas Staff, Peace Corps Volunteer Safety Council)

1. INTRODUCTION

1.1 Crisis Management
1.2 Barriers to Preparedness
1.3 Strategies to Overcome the Barriers

2. BEFORE THE CRISIS: PLANNING

2.1 Developing an Emergency Action Plan

2.1.1 Establishing a Planning Team
2.1.2 Analyzing the Hazards and Capabilities
2.1.3 Developing the Plan

2.2 Emergency Action Plan Outline

2.2.1 Introduction
2.2.2 Core Content

a) Types of Emergencies Covered
b) Roles and Responsibilities
c) Communication
d) Travel and Transportation
e) Safety and Health Concerns
f) Administration
g) Contingencies

2.2.3 Planning for and Managing Evacuations
2.2.4 Planning for and Managing Specific Crises
2.2.5 Checklists
2.2.6 Supporting Documents

2.3 Operationalizing the Plan
2.3.1 Training
2.3.2 Testing and Rehearsal

3. DURING THE CRISIS: ACTION

3.1 Evacuation

3.1.1 Closing a Study Abroad Center During Emergency Evacuation
3.1.2 Supporting Crisis Workers

4. AFTER THE CRISIS: RETURNING TO NORMAL

4.1 Debriefing: 4 types of Critical Incident Stress Debriefing (CISD)

4.1.1 The On-Scene or Near-Scene Demobilization
4.1.2 The Initial Defusing
4.1.3 The Formal CISD
4.1.4 The Follow-up CISD

4.2 Returning to Normal

5. ATTACHMENTS

5.1 Student Property Inventory Checklist
5.2 Sample Medical Evacuation Procedures
5.3 Emergency Site Locator Form

 

(Adapted from the Crisis Management Handbook: A Guide for Overseas Staff, Peace Corps Volunteer Safety Council)