University of Nevada, Las Vegas
Study Abroad Handbook
EMERGENCY PROCEDURES: STUDENTS ABROAD
2. If you are unable to contact the on-site director or other local program staff, contain the other offices whose numbers are listed on the emergency contact cards that were provided for your reference by UNLV. Be sure to carry your emergency contact card with you at all times.
3. When contacting your program staff, or the emergency contact numbers, you must provide the following information: your full name, the nature of the emergency, a number where you can be contacted, how long you will remain at that location (provide the city and country information).
PLEASE NOTE: Due to time differences between your location and program offices in the U.S. it may require several hours before someone is able to respond to you. We make every attempt to respond as quickly as possible. Your first contact should always be your on-site staff.
4. If you are unable to contact the on-site director or other program offices personally, attempt to have someone contact your on -site program personnel or UNLV for you.
EMERGENCY EVACUATION: NATURAL, POLITICAL, OR OTHER CRISIS SITUATIONS
2. If you are unable to contact the on-site director or other program staff, contact the UNLV office or the other offices whose numbers are listed on the emergency contact cards that are provided for your use by the local program staff and UNLV.
3. If communication lines are down, and the situation allows, go to the local program site or your program campus. Instructions should be posted at the office regarding where and how to contact program staff. If the program staff is unable to post instructions, please leave a message at the program office with your name and contact information indicating that you have been to the office and need to be contacted. On-site program staff will attempt to contact you as soon as possible once they are able to re-open the office. If you are unable to speak to your local program staff, or UNLV contact numbers, attempt to contact the closest U.S. Consulate or Embassy office for further instructions. Local radio and television stations may also broadcast emergency information.
Instructions for families (parents or legal guardians):
Emergency contact information was provided to each student prior to departure for the program abroad. Students are asked to share this information with their families. UNLV is aware of your need to keep in contact with your family members, especially in emergency situations. If you need to contact your family member while they are abroad due to a family emergency you may use the contact information which was provided by UNLV Please limit the use of the contact numbers to emergency situations. UNLV offices are open from 8:00 a.m. to 5:00 p.m. (PST) Monday to Friday. Phone (702) 895-3896 to reach UNLV International Programs. After hours the contact number is in the Office of Public Safety on the UNLV campus (702) 895-3668. The staff at the Public Safety office will make every attempt to contact the appropriate UNLV staff member. It is essential that you provide detailed information to assist us in responding to your call. If you contact Public Safety be sure to identify yourself as a family member of a student on a UNLV sponsored study abroad program.
If the situation does not require immediate attention, please leave a voice mail message (after hours) at (702) 895-3896. Calls on weekends and holidays will be returned within 24 hours. Calls on evenings during the week will be returned the following morning. Please also note that time differences abroad may create difficulties in contacting student participants.
The Family Rights and Privacy Act (FRPA) prevents staff members from providing certain information to persons other than the student participants. It is often necessary for us to balance your needs as a family with the needs of the students to be treated as adults and to follow the laws of the U.S. Our goal is to help to provide open lines of communication between you and your family members. Please be assured that we will do as much as possible to help you in any emergency situation.
University Studies Abroad Program (USAC) participants, International Student Teaching participants, students in programs sponsored by the College of Hotel Administration, and students on research programs or grants working with individual faculty advisors receive information from their programs regarding additional emergency contact procedures.